Returns

Return Policy

Customer satisfaction is our utmost priority.  If you are not satisfied with your WELL WITHIN purchase and want to return or exchange an item, please send back the unopened item, in its original packaging, within 30 days upon your receipt.

A WELL WITHIN Return Form is included in all product orders.  Please complete the form in its entirety and address your package to:

WELL WITHIN
511 Avenue of the America #7127
New York, NY 10011

If the return form is missing from your shipment, please ship back to the above address and include your name, email address, order number, along with a detailed reason for your return.

We recommend all returns are sent via an insured, trackable method in case of loss during shipping.  A credit or refund will be issued to your original form of payment, but we unfortunately cannot refund original shipping costs.  Please allow up to 14 business days after we have received and processed your returned order at our warehouse in order for your refund to be issued. 

We are always happy to assist you. Should you have further questions please do not hesitate to call our toll free number 844-640-0404, Monday-Friday, 9:00am-5:00pm EST excluding holidays or email our customer service team directly by clicking here.